Delivery Policy

  • Standard delivery time usually occurs within 3-5 working days on orders placed before 2pm GMT on a working day.
  • Please contact our Customer Service Team by email or call us on +353 (0) 61 529 595 between 9am to 5pm Monday to Friday. Our offices are closed on Saturday and Sunday and on all Irish Public Holidays
  • The delivery date stated is indicative and subject to availability, payment authorisation, verification, and processing.


  • As of January 1st 2021, orders placed for delivery to the UK are subject to import duty. Copper Hawk Limited are not liable for these charges.
  • While every effort is made to ensure the availability of products and to fulfil all orders, Copper Hawk Limited cannot guarantee the availability of any product displayed on the Site.
  • Copper Hawk Limited reserves the right to discontinue the sale of any good listed on this Site at any time without notice.
  • Copper Hawk Limited cannot confirm the price or availability of a product until your order is received.
  • Our goal is to maintain a completely accurate Site. In the event that price or other errors are discovered, Copper Hawk Limited will promptly correct them and the amended provision will apply.
  • Copper Hawk Limited reserves the right to change or amend prices or promotional offers at any time without notice.
  • Copper Hawk Limited will provide a tracking number for your consignment.
  • For our EU Customers Copper Hawk Limited provide an effective delivery service to all countries within the EU.
  • In case your product(s) is not delivered due to an incorrect or invalid address, Copper Hawk Limited will not be able to process any claims. However, Copper Hawk Limited will notify you if it is returned to us.

How Do I Track My Parcel?

  • To track your order please enter your order number into the freight provider web tracking system.
  • In the unlikely event that your having difficulty locating your parcel or delivery is late please contact Customer Care with your tracking number at or 00 353 (0) 61 529 595
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